The elegance of the décor is matched by the courteous, accommodating staff. This was the longest I have ever been away from home and my first time in the Philippines. I had to travel on business from May 3 to May 27, 2023. My stay at the Ascott Bonifacio Global City Manila was remarkable. Definitely a recommended place to stay will not be disappointed…
All of these factors make the stay at Ascott one of the best services in any industry able to get. To room cleaning service who I truly felt had the best cleaning person Kheesy always made sure the room was to the tip top shape and even you would expect for over 4 months for something to be not to standard but never was, always a superb job. As well as Patrice in the front desk always helpful and kind with a smile to any request, to the breakfast people Shaan MJ and Ellie were amazing always saying hi and knowing what you like and asking about your day. The grand Hyatt but the service here is unparalleled, from the moment you walk in Les who is professional in all aspects makes you really feel at home and even in one instance when I was sick was able to personally deliver some fruit to my room. I had the chance to move to another hotel down the st. I had the pleasure to stay at the Ascott for close to 4 months now and have truly been amazed at the service I have received time and time again.
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